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Managed IT Services | Tilley's I.T. Solutions | Detroit, Michigan

A Mindful Approach to Technology

Managed IT Services go beyond basic support to provide companies with IT stability, security, and efficiency.

IT Automation
We monitor your systems and security 24/7. We proactively remediate or alert you when problems arise.
Priority Support
Enjoy the benefit of unlimited priority support from our team of experts. Focus on solutions rather than accounting.
Full Network Maintenance
We manage and maintain your entire network including workstations, servers, wifi, internet connection, and more.
Simplified Billing
We offer simple, flat-rate billing to further simplify management of your IT. Forecast your 12 month roadmap and budget.
IT Consulting & Strategy
We build a custom IT roadmap for your business, then meet with you on a regular basis ensure your systems are up to date and secure.
Documentation & Inventory
We document your entire IT inventory, allowing us to quickly remediate issues and to help you manage your technology.

Server and Network Support

We set up, manage and monitor your core IT infrastructure to keep your business running without interruption.

We Take Care of Your Critical IT Infrastructure

Too many businesses let their servers, data, and networks go unmanaged for weeks or months at a time. Don’t expose your central IT infrastructure to risk by ignoring warning signs or failing to perform maintenance and security tasks. Let us take care of your systems to ensure business productivity.

Server Setups and Upgrades
Replace or upgrade your current server to get the most out of available server technology today.
Firewall and Network Security
Use the right firewall hardware and security practices to keep your data and network safe from intrusion and network viruses.
Server and Network Monitoring & Maintenance
Protect your investment and maximize uptime with our monitoring and maintenance packages.
Windows, Mac, and Cloud Servers
We support Windows, Mac, and cloud-based servers and file services. There’s almost no server technology we can’t help you with.
VPN and Remote Access
Establish fast, secure, reliable access to resources for employees on the go. VPN and remote access solutions include access on mobile devices.
WiFi and Network Security
Set up your network properly to ensure maximum wifi coverage with minimum security risk.

Add Monitoring and Maintenance for Peace of Mind

Maximize Uptime
Our monitoring solution greatly improves uptime by catching warning signs before they become problems.
Backup Monitoring
Know that your backups are completing successfully both on-site and off-site every night. Contingency plans for backup failure included.
Security and Patch Management
We keep your server and network secure by updating to the latest patches and security releases on a weekly basis with full audit history.
Hardware and Error Log Monitoring
We catch warning signs before they become problems by logging and monitoring critical hardware and error logs.
Friendly, Local Support
Our friendly, Emeryville-based team is renowned for their personal approach and responsiveness.
24/7 Monitoring
We monitor your critical systems 24/7, not just during business hours, ensuring that issues are addressed as soon as possible.

Backup and Disaster Recovery

Protect your business from catastrophic data and productivity loss with simple, powerful, automatic backups.

Backup is Crucial for Successful Business

Your company’s data is critical to business operations. Ensure you have a professional backup solution with redundancy, monitoring, support and recovery processes. We implement simple and redundant solutions to truly protect your data and offer you peace of mind.

Continuous, 24/7 Backup of Company Data
Get beyond daily backups – our systems backup continuously, saving versions of files as they are being worked on (including open files) to protect your data as you create it.
File Version History and Quick Restore
Our modern backup solutions keep multiple versions of files, holding a 30 day history of old versions. Roll back to the version you need in just minutes.
Image Backup with Bare-Metal Recovery
We back up entire server configurations to “image files” to offer a full restore to a new physical or virtual location in case of server damage or loss.
Disaster Recovery Service for Minimal Downtime
Disaster Recovery is the next generation in backup and recovery of servers. Disaster Recovery allows us to restore an entire server in hours, not days.
Backup of Email, Cloud and Web Services
Not all company data is stored on in-house servers. We offer services to back up, monitor, and recover your cloud data. Protect your company from cloud downtime or data loss.
Backup Laptops on the Go
Our backup can protect all workstations, including those on the go. Protect sales data, executive laptops, and other mobile data with our centrally managed cloud backup software.
CompTIA Cloud+ CompTIA CySA+ CompTIA Security+ CompTIA A+ CompTIA Network+ CompTIA Server+ CompTIA Project+
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