IT Consulting and User Support
We keep businesses thriving with managed IT solutions and services.
Up-to-Date IT Services Customized to Your Business' Needs
Boost your company’s productivity and performance with proper computer networking solutions from Tilley’s IT Solution’s LLC. As an IT consulting firm, we help businesses within Metro Detroit, Michigan manage their company's most critical data and develop a good disaster recovery plan to protect important information within their system.
Let Us Supplement Your IT Staff
Instead of paying full-time IT employees, we are here to provide your business an entire on-call IT department who can help you work through various system issues. We have certified technicians that offer quality on-site IT services tailored to your company's specific needs.
Whether it's a simple fix or a large multi-site network implementation, you can always count on us for a job well done. In addition to this, our team can design and install secured wired or wireless network for your office, be it a dedicated server, peer-to-peer network, or a high-speed Internet connection you need.
Why Protect Your Computer Systems?
Based on various researches:
- 1 in 5 computers suffers fatal hard drive breakdown during their lifetime 2,000 laptops are stolen or lost in a day.
- 60% of a company's critical data that resides on hard drives are not backed up.
- 60% of companies that lose their system’s data will most likely be down within 6 months of the disaster.
Security and Virus Protection
Keep your workstations, servers and company data safe with enterprise-grade security and virus protection.
On-site and remote support
Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.
Workstation management and maintenance
Rest assured knowing that our advanced monitoring software checks all of your devices 24 hours per day, automatically alerting us to start working on your problems before they interrupt your work.
Mobile device support and sync
We help you organize, configure, update, and secure your mobile devices. We can help you access your company data from anywhere and lock down devices if they are lost or stolen.
Antivirus, Backup, and Security
Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.
IT inventory and tracking
We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. Stop worrying about where your machines are and start receiving a monthly report on their status, health, location, and configuration.
Workstation upgrades and replacements
You’ll know when it’s time to upgrade or replace your workstations thanks to our advanced monitoring system. When it is, we’ll make it seamless by helping you select the right equipment, then onboarding it with minimal user impact.
Let our expert team handle all of your security needs
Endpoint Protection & Antivirus
Protect workstations and devices from malware, viruses, loss, and theft with powerful, automatic security software and antivirus.
Server Protection and Security
We offer security services tuned specifically for servers. Add 24/7 scanning, backup, and security monitoring with the click of a button.
Custom Security Audit & Plan
We assess your security with our deep security audit focusing on hardware, cloud, physical security, retention, policy, and more.
3 Reasons to choose Tilleys IT Solution
Friendly, local technicians who know your name
Our technicians all work together here in our Detroit office, sharing resources and getting to know our customers. We carefully select our technicians and our customers, allowing us to ensure a quality relationship built on trust.
Organized, accountable problem solving
We use industry-leading tools to track and monitor problems, collaborate between technicians, communicate with our clients, and keep careful records of all problem solving for full accountability.
Reliable, trusted maintenance for all technology
You’ll know that your systems are up to date and healthy with our meticulous reporting and monitoring. We add an extra human touch with manual system reviews, documentation updates, and strategy sessions.
See What Our Customers Are Saying
31. Jan 2021 I recommend the Tilley's IT Solution. If you want a job well done that is the company to call. He is fast, efficient and he guarantees his work. I have been a customer for years. Highly recommended!
30. Jan 2021 Technically when I found myself at a technology impasse Tilly's IT Solution proved to be a very good choice. On more than one occasion I found the experience with the company knowledgeable, professional, and capable of bringing the solutions that I need. In the future I see Tilly's IT Solution as an excellent choice when I need that type of assistance, which more than likely will take place. Regards Dwight Benyard of Detroit
21. Jun 2020 Mr. Tilley was super kind and professional. He was able to fix most of my problems almost immediately through a remote assist. He was able to determine what the other issues were and offered to fix them promptly at my earliest convenience for a very fair and reasonable price. He was very knowledgeable and thoroughly explained my issues in a way that I could easily understand. 10/10 you won't regret using Tilley's IT Solutions!
20. Jun 2020 I just bought a laptop for me I'm satisfied 100% the product that I bought I would recommend him to anybody who is looking for a new computer or getting the old computer repair A1 thank you young man.
26. Apr 2020 Don is very professional and knowlegdeable. His prices are reasonable and he cares fir hie customers. Working with him is always a pleasure.
